Privacy
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Privacy Policy
This site is owned and operated by TagMan Ltd whose registered address is 25 Bickels Yard, 151 – 153 Bermondsey Street, London, SE1 3HA, T:0870 755 2282, Company Number 05278260. For additional company information please visit the Companies House website.
Products and services developed and offered by TagMan are intended to be used by companies in order that they can better understand their marketing and provide a more relevant and enhanced service for their web site visitors, prospects and customers. Each client company using TagMan’s products will have their own Privacy Statement, and this particular statement relates only to TagMan’s own use of data.
This Privacy Policy covers the following sections: What information do we collect about visitors to this site or from other channels? How do we collect this information? How may we use the information we collect? How long will we keep the data for? How will your personal information be kept secure? How can you change your marketing preferences with us? How can you find out what information we hold about you? How can you manage your cookies?
Changes to this Privacy Policy
What information do we collect about visitors to this site or from other channels? We collect data about you in two ways; (a) directly from you and (b) when you have the opportunity to view content from TagMan, such as pages on our web site or certain online marketing communications.
a) Directly from you: If you contact a TagMan employee, for example by phone, email, IM or face-to-face, we may save that information in a database or other company records. We may also record information that you submit to us via an online form. We refer to any information that may identify you as an individual, such as your name and address, as personal information.
b) From this web site and our marketing messages: We use cookies to understand how people use our web site and respond to certain marketing messages to which they’re exposed and / or respond; such as banners and search engine marketing. We refer to this data as non personal information.
How do we collect this information?
We may collect personal information when you submit data to us via a form on this web site, when you email us, phone us, respond to our Blog (if you are a registered user), contact us via instant messaging, login to your TagMan account or other means as may be developed from time-to-time.
We may collect non personal information about your use of our web site and our marketing communications through the use of browser cookies, Flash cookies or information contained in your computer’s environment string (such as your IP address and browser type). To learn more, please refer to the section, "What do we use cookies for?"
How may we use the information we collect?
The Data Protection Act (DPA) puts obligations on users of personal information and lays down principles for its use. One principle states that information has to be processed fairly and lawfully. This means you are entitled to know how we intend to use any information you provide and you can then decide whether you want to give it to us. For more information about the DPA please go to the data commissioner's website at www.informationcommissioner.gov.uk.
Personal information may be used in order that we can keep you up to date about our products and services or respond to questions that you have directly asked us. We may also add you to our mailing list (email or postal), pass or sell the data to third parties or use the data for other purposes stated in this Privacy Policy.
Furthermore, if you are a customer of TagMan we may keep records of how often you log in to your account and other logs such that we can implement change control processes when our products are used.
Non personal data may be used so that we can learn more about online behaviour in order to improve our web site, marketing and to provide a better experience of our brand. For example, to provide more relevant and targeted content.
How long will we keep the data for?
We may hold your personal information for as long as it is necessary to do so, having regard to the purposes for which it was collected and the purposes for which it is to be further processed.
Non personal information may be held for longer in order that we can monitor aggregated statistics about use of our site and exposure to our brand.
How will your personal information be kept secure?
We will ensure that all personal information that is under our control is held securely and in accordance with applicable laws. We cannot ensure the security of your data when it is being transmitted to our website and all transmission of personal information and other data is done at your own risk. Once we have received your information we will use strict procedures and security features to prevent any unauthorised access.
How can you change your marketing preferences with us?
If you do not wish to receive any marketing communications from us you can contact us at our usual address. Alternatively, if you receive a marketing email and wish to opt-out of receiving any more, each email will include an unsubscribe link. Please note that we will need a reasonable period of time to update our records and you should allow up to four weeks for this to happen (during which time you may receive further marketing emails which may have already been set up).
Please inform us in writing if you do not wish us to pass your details to third parties. (Please note this is not something we intend to do on a regular basis but may be appropriate, for example, if another company buys TagMan and wants to use our marketing database.)
If you do not want us to monitor your use of this website, or if you do not want us to serve third-party marketing solutions that may collect data about you anonymously then click here to opt out.
How can you find out what information we hold about you?
You have the right to request a copy of the personal information we hold about you. These requests are referred to in the Data Protection Act 1998 as Subject Access Requests. We are permitted by law to charge you £10 for such requests. If you wish to make a Subject Access Request, please write to us at our usual address.
We use cookies to collect non personal information; for example to learn about the behaviour of visitors to our web site and how they respond to our marketing communications. The more we learn, the better we are able to provide relevant and interesting content and services.
We may set cookies through your browser, such as Microsoft explorer or Firefox, or by using Flash Cookies. For further information on browser cookies go to http://www.aboutcookies.org/Default.aspx?page=5 For information on Flash cookies go to http://kb.adobe.com/selfservice/viewContent.do?externalId=4c68e546
At the time of writing there are two types of cookie, (a) a browser cookie and (b) a Flash cookie. a) Browser cookie
In summary, a browser cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to your browser from a website's computer and stored on your computer's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but in order to protect your privacy, your browser only permits a website to access the cookies it has sent to you and not any cookies sent to you by other sites.
Many organisations do this whenever a user visits their website in order to track online traffic flows and when certain marketing communications are shown to you, such as banners, to measure exposure and response rates.
Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. If you choose not to accept any cookies, certain personalised services cannot then be provided to you and you may not be able to take full advantage of all our website's features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences (and see below for further information).
A good independent site for advice and further information can be found ataboutcookies.org.
How can you manage your cookies?
A good independent site for advice and further information can be found atallaboutcookies.org which is run by the Internet Advertising Bureau Europe.
How can you contact us?
You can write to us at our usual address or contact us via the contact us form.
Changes to this Privacy Policy
We may amend this privacy policy and new versions will be posted on this website from time-to-time. We are under no obligation to inform you of any changes as they may occur. This Privacy Policy is version 1.02 and was last updated in February 2009.
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